Frequently asked questions
What is the return policy?
We offer a 30-day return policy from the date of delivery. If you’re not completely satisfied with your purchase, you may return it within 30 days as long as it is unused and in its original condition. Once we receive and inspect the item, a refund will be issued to your original payment method.
Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error with your order.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All of our gnomes are proudly handmade in Montana, USA. Each piece is carefully crafted with attention to detail, ensuring quality, character, and durability in every design. We take pride in creating unique, artisan products right here in the United States — not mass-produced, but thoughtfully made by hand.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.